Product packaging:OPP(If you want to ship with box just tell me and pay anther 2 usd for each pair. )
Main material :PU Leather
Place of origin:china
Tips:(1) If your foot is fat and wide, Please select a bigger size.
(2) If you don’t know how to select ,tell us your foot length.
Pls measure your kid’s foot length as below.IF her/his foot length is 11.5cm,you can add 1cm.That’s to say,choose insole length 12.5cm.thanks you for your support.
1.Should I pay for the tariffs and charges?
A:We are not responsible for the tariffs and charges.Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
2.How long I can get my order ?
A: The shipping time depends on the way of logistics and the country. And the holiday also can affect the shipping time. So the following logistics time is just for reference.If there is any problem, welcome to contact us.
3.When will you ship my order ?
A: we will send your orders in 1-5 days(according to you order‘s quantity )after the payment.But in case of any hot products are temporarily out of stock,we will contact you asap to ask an extension or change other items or any of your suggestion.
Q:Are the product photos real?
A:Yes,All the photos displayed are 100% real.and photos are all taken by ourself.But maybe there are some color shading because of monitors.
Q:Do the shoes have packing box?
A:All shoes will be shipped with opp bag,IF It is LED light shoes will be shipped opp with bubble bags,no boxes.If you want to ship with box,,you need pay anther 2 usd for each pair.
Q:Do the shoes have any gule?
A:Most shoes will be perfectly delivered to your hand .We have tried our best to reject some shoes of visiable gule.But A little little Gule mark of partial shoes is happened inevitably during the factory production. If you cannot even accept any little little gule,we’re sorry that you may can try other stores.
Q:How can track my parecl?
A:You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
Q:If there are some problem, can I get my refund?
A: Yes, If is all our fault, we will take the full Responsibility.We hope that you can negotiate with us first, not openning a dispute, we’ll do our best to solve it until you’re satisfied!
Q:Can I take reseller price?
A:Yes, you can take reseller price, As the shipping cost is higher for small quantity. So our unite price will be flexible. You can ask our sales beofore placing order. The more you take, the more discount you will have.
Q: What can I do when purchase protection time is running out?
A:If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.